Privacy Policy
Privacy Policy
Effective Date: February 28, 2026
Last Updated: February 28, 2026
1. Introduction
JanitorIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account.
- Employment Information: Job title, hourly rate, and work schedule when provided by your employer.
- Time Tracking Data: Clock-in/out times, work hours, and timesheet entries.
2.2 Information Collected Automatically
- Location Data: With your permission, we collect GPS location data when you clock in/out to verify work location.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: How you interact with our Service, including features used and time spent.
2.3 Information from Third Parties
- Employer Data: Your employer may provide us with your employment details to set up your account.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process time tracking and payroll information
- Send you notifications about schedules, shifts, and important updates
- Verify work location for clock-in/out (with your permission)
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
4. Sharing Your Information
We may share your information in the following situations:
- With Your Employer: Time tracking, scheduling, and work-related data is shared with your employer.
- Service Providers: Third-party vendors who assist us in operating our Service (e.g., cloud hosting, email services).
- Legal Requirements: When required by law, legal process, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Active Account Data: Retained while your account is active
- Time Tracking Records: Retained for 7 years for legal compliance
- Payroll Records: Retained for 7 years for tax and legal purposes
- Deleted Account Data: Permanently deleted within 30 days of account deletion request
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
- Location: Disable location tracking in your device settings
7. Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure data centers with physical security measures
8. Children's Privacy
Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@janitoriq.com
- Address: [Your Business Address]
Last updated: 2026-02-28